Everything You Need to Know About Alive Water
Answers to Your Top Questions - So You Can Hydrate with Confidence
FAQS
Alive Water is Nature’s Perfect Spring Water—untouched, mineral-rich, and delivered in reusable glass jugs. Unlike processed bottled water, it retains its natural minerals and energy, supporting your health and the planet.
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Our water is collected from pristine springs, bottled fresh into triple-washed glass jugs, and kept refrigerated. We confirm delivery by text, drop off full jugs, and collect empties. Seamless, flexible, and sustainable.
Try Alive Water Risk-Free
We offer a 100% money-back guarantee on water delivery if you’re not fully satisfied within 30 days. For glass purchases, returns are free with buyer covering shipping.
Try Alive Water Risk-Free
Absolutely not. Alive Water comes from rare, pristine springs like Opal Springs in Oregon, with zero industrial contamination. This is the living water your body was designed to drink.
Taste the Difference
Every batch is tested for harmful bacteria, and annual third-party lab tests confirm safety and purity. Our water is collected from protected springs and kept refrigerated until delivery.
View Our Test Results
Our comprehensive water test results are available online.
See Water Test Reports
Our pricing reflects our commitment to purity, reusable glass, sustainability, and fair wages. Yet it’s often cheaper than bottled water over time—less than $2 per person per day for premium hydration.
Invest in Your Health Today
We’re focused on impact, not profit. We pay fair wages (including a 20% premium), reinvest in sustainability, and offer living wages throughout our operations.
Join the Ethical Movement
Our delivery network includes major cities like New York, LA, Miami, Portland, Austin, and more.
Check Your Area
A $33 refundable deposit per jug is collected on your first delivery. Deposits are refunded upon jug return, or credited if more empties are provided.
Learn More About Our Jugs
Our water stays fresh for a month if stored in a cool, dark place. Refrigeration helps maintain freshness but is not mandatory.
Keep Your Water Fresh
Our custom vortexer replicates the natural movement of spring water, restoring its energy and enhancing taste.
Experience the Vibrance
- Less than 1% of spring output is used
- Eco-friendly cleaning and reusable glass jugs
- Carbon neutral with Running Tide partnership
- Biobased caps collected and recycled
Yes. Our water is collected from covered spring heads, tested for contaminants and harmful bacteria, and has been safely enjoyed for over a century in communities like Madras, Oregon
Start Hydrating Safely
Our caps are partially biobased, collected after delivery, and recycled into new caps. All caps are made in the U.S. to reduce transport impact.
Learn About Our Closed-Loop System
Our water is chilled in trucks and refrigerated warehouses to prevent spoilage. If stored properly, it stays fresh for a month.
Learn More About Freshness
We require a minimum of 4 jugs per order and a refundable jug deposit. No contract is required, and you can adjust or cancel anytime.
Customize Your Plan
Yes! You can change delivery frequency, pause, or cancel anytime.
Manage My Delivery
Ready to Experience Nature’s Perfect Spring Water?
Start your delivery today and feel the difference for yourself.