The lid I ordered with the dispenser. It came with a large crack, but the glass is so thick it didn't really affect the usage so i've left it for now. I put it more on the shipping company than Alive Water, i'll order a replacement at some point ! It looks great and fits with the beautiful dispenser
Glad your happy with the lid. Feel free to reach out whenever you'd like and we are happy to send you a free replacement since it arrived partially damaged.
Photos don't do it justice, this dispenser is even better in person. A true work of art, I am so grateful to have in my home. Next time I am in the area of their store i'll buy a 2nd one in person. They were kind enough to ship this huge glass piece multiple states away, and it made it in one piece.
Thank you to Alive Water for offering these crocks wholesale... we've been purchasing them from you since 2015... our customers love them.
Service is wonderful and consistent. Love the text messages before hand to check in for deliveries, rather than phone calls or emails which get lost in the river of communication these days. Great tasting water, love the bottles and that they are recyclable. Friendly delivery staff. Good vibes.
This water is incredibly fresh and alive. They keep it that way for a purpose. It's healthiest water you can get without drinking it right out of the ground.
The water is great, but it is very difficult for me to put the glass bottle over the water dispenser because of how heavy it is. And the price is way too much. But I love the water!
Thanks the the honest feedback. We do our best to keep prices as affordable as possible for everyone and we only have around 15%-20% markup for water. We still have to pay management, and also have a budget for marketing (which includes recurring payments to our customers for referrals) We also have an electric pump that goes on top of the jug if you'd prefer not to tip it over.
Beautiful dispenser, works perfectly with mountain valley spring water 2.5 gallon bottle.
Alive Water has been a joy to work with. Super helpful and diligent in wanting to deliver fresh water to their customers!
Tastes incredible. For the past 3month I have received my order, great service, great product.
I questioned the cost originally, but it tastes so good that I prioritize it as part of my budget.
I LOVE this bamboo shelf. It is luxury and looks stunning and so functional.
I switched to Alive Water about 6 months ago and I am so pleased with it. It’s delicious and hydrating and just feels right. I look at water very differently now so I always bring it with me, wherever I go. There is no other water for me.
Customer service is terrible and almost non existent. Wait time for water delivery is too long at 2+ weeks. Too expensive compared to other local options that have spring water in glass.
Sometimes we have a large influx of new customers, and it can take a while to receive the first delivery. However, after first delivery we always prioritize existing customers getting consistent water when ever they would like.
My daughter and I love love loooove Alive Water. She’ll be 6 in June and I’m so grateful to see how much water she joyfully serves herself and drinks over this last year we’ve had pleasure enjoying this most high quality spring water. Thank you Alive Waters!!!
This water dispenser is the bees knees. Stellar quality and performance all the way around!
I will be ordering another one. My daughter came to visit me and loved mine, so I let her have it! Very well made.
I loved this so much, I had to order another one! More beautiful in person
Well made, quality, glass container! 2 1/2 gallons is big enough to make it worthwhile, and small enough to make it easy to handle, love it!
I am in love. I can feel the healing power and high vibrations this vessel gives to my water. The sacred geometry is so powerful and beautiful. My friends love it and want one too. Such good quality and what good energy to give to yourself daily. Water is the most important thing we consume so what better way to enjoy it! I also ordered the bag and the pitcher and love them both. I wish I lived closer to get water delivery…we have two natural springs on our property so I can’t wait to order the larger vessels too! So glad I can at least get these vessels from you guys! I love this company and all you are doing for this planet! Thank you! So grateful for these!
I have my entire family hooked on this water. Every time they visit they fill their water bottles with my water. It tastes great and I’m happy about the reusable glass bottles. Also the delivery service is always seamless. Great communication from the delivery guys and their office.
I love getting my alive water deliveries! The water tastes incredible and I really feel the difference. I also love the beautiful look of the containers.
Alive Water is the best water I have ever tasted. There's a freshness to the water that I can't quite explain, but every visitor to my home agrees. The delivery is convenient and there are no requirements for frequency of purchase/delivery. And as a bonus the glass bottles are a beautiful addition to my kitchen. And there are no plastic bottles to recycle. I am thrilled with my decision to switch to Alive Water!
I am so thrilled that I found this California company. The taste of this water says it all. The glass containers and glass dispenser are ideal for maintaining the quality and freshness of the product. Every aspect of signing up to delivery has been excellent! A wonderful company!
Love the products but the dispenser used to come with the lid and now it is sold separately, and that is bogus