Switching to Alive Water

We modified the bamboo holder and made it earthquake worthy. We were concerned about the glass, also protect everything from the sun.

Fabulous service. No phone calls, txt reminders which makes it simple and easy.

Great product

It has got to be difficult shipping glass. But they do a great job. Very responsive to issues. Beautiful glasses and orbs and such.

This water actually has taste, and it is

Wanted to change my order but did not get back to me on time & item shipped anyways

The team at Alive Water is beyond professional. I had so many questions before signing up and they were quick to answer. They were also extremely accommodating. Do not hesitate to become a customer of Alive Water. It will be the best water decision you will ever make.

Alive is very easy to work with !

Thank You

Good info and great experience. Easy

Site was easy to navigate and user friendly.

I love being able to get delicious spring water in glass jugs...that it's in glass is why I purchased a subscription, and because it's great tasting water is why I'm keeping the subscription. I also so appreciate the hassle-free front door delivery and text updates- it makes everything so simple.

One of THE BEST costumer service that I have ever had, hands down! I love the service, the quality and taste of the water, and having the glass containers makes it extra special. Thank you for what you do! It's totally worth the few months wait time to get his water :)

These are the most beautiful and high-quality glass jugs! I frequently get compliments when filling up at the reverse osmosis machine at the grocery store.

Also, after a couple years, the spigot on my dispenser began to have a slight leak. I contacted Alive Water about getting a new one. On accident, they sent me an electrical dispenser, which once I pointed out, they corrected by then sending me a free new spigot. Everything works great now!

I have been a customer for a few years now. I use the water mostly for tea ceremony as the water is such an important element when serving tea or sitting in ceremony. The location where the water is sourced from says everything when it comes to elevating the ceremony. In a time where there are more pollutants in our air and water Alive Water maintains the quality of what water should be and at one point was in time. We take water for granted and getting this kind of water delivered monthly has been a real practice of gratitude.

Not only is Alive Water the best quality water, but the customer service has to be one of the industry’s best! They keep you updated at key moments and available when you need them. I’ve even had the co-owner, Ara, make my home deliveries! Outstanding people!

We love Alive Water and feel so relieved finally getting rid of plastic water bottles.
The Alive water is refreshing and knowing its story makes it a good choice.
I highly recommend Alive Water.

This water feels so satisfying to drink. I feel like it is absorbed by my body completely, unlike other bottled waters. And, the delivery service is excellent!

My wife and I are so grateful to Alive Water--we've never had better water, or a better delivery service. The water itself is the cleanest, freshest tasting we've ever had, and we love the fact that it's in beautiful glass bottles that are manageable. The delivery folks are wonderful--each friendly, professional, gracious, helpful. We feel so fortunate that Alive Water delivers to our area--

I have used the services of another water delivery that kept getting bigger while the customer service kept getting worse. I thought I was stuck with them, then I found Alive Water. From the first call to many others I was so impressed with the efficiency, caring and true kindness of the office and Anna. She is a delight to work with and very helpful. Then I had my first delivery with Mike. Wow, day and night with my other company. Mike is pleasant, he brings the bottles into my house (never got that service before). I get text messages when the delivery is coming, and when he is almost there. With all this great service I am truly happy with the taste of the water and quality of it as well as the beautiful bottles. I will recommend Alive Water to everyone I know. I give a rating of 10 ++++.

The quality of the water is excellent—unfortunately, the same cannot be said about the customer service. That is ultimately the reason I’ve decided to end my membership.
The lack of clear communication, combined with charges being made to my card while I was still waiting for answers, has been exhausting. It has felt at times as though my credit card was being treated as if it were simply available to charge without proper consent or clarification. When responses only come after another delivery or charge has already been processed, it creates unnecessary stress and erodes trust.
It’s truly a shame, because the water itself is very good. However, I need to choose peace of mind and transparency over continuing in a situation that feels unclear and anxiety-inducing. For now, I’m stepping away and ending my membership. I trust I’ll find another company in the future whose communication and values feel more aligned.

The best water the best service and always the best people delivering. Our family can’t be happy without our water. We are very grateful for alive water.

I’m so happy with the water- what a difference! The glass bottles are beautiful and the delivery is easy. I hope to be in an area where I can always access alive water because I’m officially hooked now.

Awesome customer service. Love my water dispenser so much. Very happy.

I really wanted to love these glasses after I heard Warren Hellerud on the Welcome to Wellness podcast with Ashley Deeley. I love that the glass is sourced from Italy and has no traces of lead (so impressive!)! But the shape of the glass is so awkward. Every normal glass in the world acts like a vessel, this this shape gives the glass an inverted lip when you drink out of it. Perhaps if they made it more like a vase then it would be easier to consume water. I am happy they don't have lead, but I wouldn't buy these glasses again or gift them to a friend.

they are lovely humans, delivering yummy clean water I can trust, never miss a delivery, never any issues, always kind, super sweet and professional, responsive. love that the water comes in at the temperature it is meant to be in. what else can you ask for? and love the jars. good for earth, eyes and belly. what a treat.

I started using Alive Water because I have an autoimmune disease and I’m also battling Lyme, which means everything that goes into my body matters. Even small amounts of contaminants can trigger inflammation or setbacks, so I wanted to eliminate tap water as a variable in my healing.
The difference with this living spring water is immediate. The taste is incredibly clean and light, not flat, not heavy, and I can drink large amounts without bloating or feeling weighed down. It actually makes me want to hydrate, which is something that hasn’t always been easy when you’re dealing with chronic illness.

Knowing this water comes straight from a pristine spring and is delivered without the chemical treatments and residues of municipal water gives me peace of mind. It feels like one of the simplest, most powerful upgrades I’ve made for my health.
For anyone dealing with inflammation, autoimmune issues, Lyme, or just wanting truly clean, life-giving water. Alive Water has been a total game changer. I’m deeply grateful for this company and the care they put into what they provide.

We've been using Alive Water for a number of years. It's convenient that they bring it up and help us put the jugs away when we are home. Or that we can just leave the empties outside to switch out. The water tastes great too. The only issue is communication isn't great. It's not one set phone number we get texts from which I'm not sure why it's always a different number for scheduling deliveries. Also we had to ask multiple times to have our number updated so for awhile they would be texting an old number about delivery and we would have no idea that they were coming a certain day and had to rush back so we wouldn't miss them. After about 5 requests they finally started texting the correct number. Recently they delivered a week earlier than the date we picked and when I brought it up they said it was due to a holiday schedule but the original delivery date did not coincide with any holidays? Definitely need to work on communication, an online portal could be helpful because the website is very lackluster.