Reviews

Reviews
Based on 2998 reviews
96%
(2867)
2%
(74)
1%
(29)
0%
(10)
1%
(18)

Exceptionally Clean, Refreshing, Delicious, and…well…ALIVE!!!

The value of water

If there is one thing we value in our household, it is the quality of the water we drink, cook, wash, and bathe ourselves. The fact we know that our drinkable water quality is excellent and that it does not contain nanoplastics or other pollutants is priceless. I highly recommend it.

Amazing tasting water

Their water is amazing and so tasty. But the service is inconsistent. The delivery date is always changing, which is frustrating to manage for my household. And some weeks they forget to reach out or my account somehow gets switch to 2 weeks delivery when it’s been one week cadence for the last 3 years. Very unreliable and inconsistent with service

Arrived quickly, and fits perfectly!

A
Glass Lid for Dispenser
Athena (Los Angeles, US)
The lid is excellent.

Five star review. The service is excellent. The product is excellent.

great water

water is fantastic but a monthly schedule would be so helpful - schedule would be nice

A
2.5 Gallons of Water Delivered in Chilled Glass
Alejandro Casanueva (Brooklyn, US)
Amazing

Love Alive Water, the flavor is fantastic whether cold or room temperature.
The company has great customer service/relations and quite reliable for the delivery process.

I drink water now!

I have a very overactive sense of smell and it often makes me not drink water because it smells off. This water smells and tastes amazing. And adding the rosehips is my soda. I am more hydrated than ever! Also the delivery guy was delightful setting it all up and showing me how to chage the bottles.

Delicious Water. Inconsistent Fill Levels

Very big fan of Alive water for what it is and how it tastes. Our household definitely drinks more water now than we previously did. My only complaint, which is more of an observation, is the inconsistency of the fill levels. Fuller bottles are obviously better. Half of the time however, the bottles arrive filled many inches lower. Many inches over many bottles is eventually many gallons of water not being delivered as expected / purchased.

Delicious water

Great water. Nice people. I’m lucky to be in the area where I can get it. Delivery people are always so nice. I’m very happy with it.

Beautiful jugs!

The sacred geometry of the Flower of Life throughout the glass gives such a beautiful look that it feels the water tastes better because of it. These jugs are precious!

M
2.5 Gallon Dispenser
Monica Monaco (Hartsdale, US)
Dispenser is a must!

It makes the water flow so easy; it was a must and I would highly recommend it.

M
Steel Shelf
Monica Monaco (Hartsdale, US)
Sturdy and stylish!

I purchased the steel shelp and was initially skeptical that it would withstand the weight of the water jugs, but it is extremely strong. The lines are delicate enough to blend into my kitchen decor. It keeps the jugs organized and I would recommend it, especially if space is a concern. Sometimes I quickly bounce in circles around the shelf, causing a small water vortex :))

Great experience and great water!

The water delivery is very easy to set up, and I get a text asking when I want more. So I only use as much as I need. The water is delicious and the glass bottles look really nice in my office. I love that the water is not sitting in plastic bottles, and that the water is healthy and energizing for my body and my patients.

Best Water, Best Service

Alive Water offers the highest quality water on the planet! I am VERY particular when it comes to my water and Alive fulfills all of my dreams for clean, healthy, unprocessed water. Watch the video with owner Chris on their website explaining why drinking this type of water is essential and superior.

A
2.5 Gallon Dispenser
Alejandro Casanueva (New York, US)

The dispenser is well made and works well. The plastic ring on the edge to protect from breaking would look so much better if it were a clear color. The one that comes with it is white and makes the dispenser look cheap.

Great observtion, we are going to work on this.

K
2.5 Gallon Jug & Dispenser Combo
Kat Barrett (Chula Vista, US)
No water?

I was super confused when I received my dispenser and jug combo because the jug came with no water in it? What am i supposed to do with the jug and dispenser if they are both empty? Cute dispenser tho

S
2.5 Gallons of Water Delivered in Chilled Glass
Shari Spakes (San Francisco, US)
Lots of issues with delivery and customer service

I love the water and the glass jars. The delivery people are great. But the customer service is really terrible. It's almost impossible to get help with credit card charges, and if there are issues , you can not get anyone to help you. Every time you write with questions, you never get answers. It's a shame , because the product is great, but they really dropped the ball on the service.

Thanks so much for your honest feedback, and we sincerely apologize that you had a less than idea customer service interaction. Our customer service is a bit fragmented between multiple different solutions for voice, text, and email right now. We are planning to converge them all into one software solution, which should help a lot, and will be completed very soon.
We're always exploring ways to improve with communications, and have faith that we will have even better solutions available soon.

I love Alive Water!

I love this water! So thankful to have amazing water delivered right to my door!

P
2.5 Gallon Dispenser
Patrick Hamm (Los Angeles, US)
Amazing!

This dispenser exceeded expectations. Very classy and sophisticated. Adds some elegance to the mundane water dispensers of the past. Very pleased!

Great water & customer service

Very happy with water delivery and product

Love the glass bottles

I love that your water is in glass. And glass that has been cut into geo shapes. Water takes on energy and your water is high vibration. Please don't bow down to new customers who may want plastic. You will probably lose original customers who are attracted to glass and purity.

The Best

yall are my absolute favorite + my whole family loves your water delivery, quality/taste, customer service + very reasonable prices -- thank you!

A
Half-Gallon Pitcher
AR (Laguna Niguel, US)
Life changing water!

This pitcher structures water and makes it coherent. I drink a min of 80 oz living water from my pitchers daily and it's improved my digestion & overall wellbeing tremendously!

A
2.5 Gallons of Water Delivered in Chilled Glass
Avedis Frandjian (Pasadena, US)
Great water

Great service