Great water and service but paying $96 for 4 three gallon jugs is wild. $8 a gallon! Also would be great if there were 5 or 6 gallon sizes available
Thanks for the honest feedback Seth.
We do our best to maintain sustainable profit margins while maintining the highest quality water, service, and fair wages for our employees.
In the interest of full transaprency our profit margins for water delivery are less than 22% before any of the upper level management gets paid.
We have definately considered 5 gallon jugs, but they are not as safe, don't stack as well, aren't as pretty, and would immensely complicate our operation.
Love this company, products are beautiful and quality is great. A+
I discontinued my last big name water delivery service because their service was horrible! I switched to Alive Water and I’m 100% happy with my decision. Their customer service is top notch, their deliveries are reliable and on time and the water is delicious!
I get the 2.5 beautiful glass bottles which are perfect and easy for me to lift into my dispenser. All the delivery guys and customer service people on the phone are super helpful and courteous. I wholeheartedly recommend Alive Water!
Not only do they have the best water, but they have an exceptional staff who are always there to help! Thank you!
Ordered this on Aug 17th, required to pay over $100 for 2-day shipping, and product arrived damaged on Oct 13th. Unpleasant customer service. You get to roll the dice if you so choose.
Choosing this water for my business and home has been such a fantastic change. Hard to go back to anything else but alive water. Brian is fantastic with customer service and communication.
Dispenser made without any plastic materials
Great aesthetics
Easy to use
They are beautiful and functional. Excited to add this to my copper water base.
We love the taste!! This water is so yummy! We love the delivery. All the delivery people are very nice. Convenient.
I get a text when they are going to deliver, Also, the delivery guy stays in contact with us so we can be home for the delivery. Also he carries the water into our house for us. Really great service.
GG-Art & Nature loves Alive Water. We have campers and staff filling up their water bottles every day. It is clean and so delicious to drink. The water containers are so beautiful displayed in our art studio.
I am so proud to share this water with campers and my staff.
Great service and water quality, highly recommend
Great communication and delivered on time as stated. Thank you!
Doubling up bottles so not really using lid
Alive is amazing water and we love everything about it from the bottle to the taste to the outstanding delivery and service.
Love the water and it is delicious
It has help increase my water intake
I just want to share that the customer service is above and beyond with Alive Water. While the product is wonderful, the customer service is as equally wonderful and for that we are deeply appreciative. It is so easy to communicate with the office. The communication regarding our delivery, and courteousness and professionalism of the gentleman who deliver the water. We are so grateful.
They communicate fast with you via text and are fast and accurate.
So far I am very happy with the delivery...they deliver when they say they will.
Water jugs are beautiful but a bit heavy to move, & expensive. Water tastes clean, but the bottles are a challenge to keep in a cool dark place. Water bottles were sweating profusely when delivered, needed to be wiped off several times with towels. We are not sure about whether we will continue services when we finish drinking the rest of the bottles, although we are enjoying drinking the water. 😊
Alive water delivers--on everything! It is a first-class operation in every way, from the fantastic spring water, to the beautiful glass bottles, to the friendly and efficient delivery personnel, to their helpful communications. My wife and I are so grateful for this service, and feel blessed to have found Alive Water. The only thing that could make it better would be a discount for Seniors!
Love these refillable jars, they are beautiful, functional, non toxic and lightweight. A dream to use and to see in my house.