Switching to Alive Water

Easy to set up account. Appreciate they text me before sending a delivery so I have the option to opt out

Professional and always in Time

Always a pleasure alive water strolling....

I used to have mountain spring water delivered, but Alive is so superior. I love the 2.5 gallon size and that it arrives cold.

everyone very good at processing my order!

A+++++++++++++

We modified the bamboo holder and made it earthquake worthy. We were concerned about the glass, also protect everything from the sun.

Fabulous service. No phone calls, txt reminders which makes it simple and easy.

Great product

It has got to be difficult shipping glass. But they do a great job. Very responsive to issues. Beautiful glasses and orbs and such.

This water actually has taste, and it is

Wanted to change my order but did not get back to me on time & item shipped anyways

The team at Alive Water is beyond professional. I had so many questions before signing up and they were quick to answer. They were also extremely accommodating. Do not hesitate to become a customer of Alive Water. It will be the best water decision you will ever make.

Alive is very easy to work with !

Thank You

Good info and great experience. Easy

Site was easy to navigate and user friendly.

I love being able to get delicious spring water in glass jugs...that it's in glass is why I purchased a subscription, and because it's great tasting water is why I'm keeping the subscription. I also so appreciate the hassle-free front door delivery and text updates- it makes everything so simple.

One of THE BEST costumer service that I have ever had, hands down! I love the service, the quality and taste of the water, and having the glass containers makes it extra special. Thank you for what you do! It's totally worth the few months wait time to get his water :)

These are the most beautiful and high-quality glass jugs! I frequently get compliments when filling up at the reverse osmosis machine at the grocery store.

Also, after a couple years, the spigot on my dispenser began to have a slight leak. I contacted Alive Water about getting a new one. On accident, they sent me an electrical dispenser, which once I pointed out, they corrected by then sending me a free new spigot. Everything works great now!

I have been a customer for a few years now. I use the water mostly for tea ceremony as the water is such an important element when serving tea or sitting in ceremony. The location where the water is sourced from says everything when it comes to elevating the ceremony. In a time where there are more pollutants in our air and water Alive Water maintains the quality of what water should be and at one point was in time. We take water for granted and getting this kind of water delivered monthly has been a real practice of gratitude.

Not only is Alive Water the best quality water, but the customer service has to be one of the industry’s best! They keep you updated at key moments and available when you need them. I’ve even had the co-owner, Ara, make my home deliveries! Outstanding people!

We love Alive Water and feel so relieved finally getting rid of plastic water bottles.
The Alive water is refreshing and knowing its story makes it a good choice.
I highly recommend Alive Water.

This water feels so satisfying to drink. I feel like it is absorbed by my body completely, unlike other bottled waters. And, the delivery service is excellent!

My wife and I are so grateful to Alive Water--we've never had better water, or a better delivery service. The water itself is the cleanest, freshest tasting we've ever had, and we love the fact that it's in beautiful glass bottles that are manageable. The delivery folks are wonderful--each friendly, professional, gracious, helpful. We feel so fortunate that Alive Water delivers to our area--

I have used the services of another water delivery that kept getting bigger while the customer service kept getting worse. I thought I was stuck with them, then I found Alive Water. From the first call to many others I was so impressed with the efficiency, caring and true kindness of the office and Anna. She is a delight to work with and very helpful. Then I had my first delivery with Mike. Wow, day and night with my other company. Mike is pleasant, he brings the bottles into my house (never got that service before). I get text messages when the delivery is coming, and when he is almost there. With all this great service I am truly happy with the taste of the water and quality of it as well as the beautiful bottles. I will recommend Alive Water to everyone I know. I give a rating of 10 ++++.

The quality of the water is excellent—unfortunately, the same cannot be said about the customer service. That is ultimately the reason I’ve decided to end my membership.
The lack of clear communication, combined with charges being made to my card while I was still waiting for answers, has been exhausting. It has felt at times as though my credit card was being treated as if it were simply available to charge without proper consent or clarification. When responses only come after another delivery or charge has already been processed, it creates unnecessary stress and erodes trust.
It’s truly a shame, because the water itself is very good. However, I need to choose peace of mind and transparency over continuing in a situation that feels unclear and anxiety-inducing. For now, I’m stepping away and ending my membership. I trust I’ll find another company in the future whose communication and values feel more aligned.

The best water the best service and always the best people delivering. Our family can’t be happy without our water. We are very grateful for alive water.

I’m so happy with the water- what a difference! The glass bottles are beautiful and the delivery is easy. I hope to be in an area where I can always access alive water because I’m officially hooked now.

Awesome customer service. Love my water dispenser so much. Very happy.