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FAQs
A compact, rechargeable pump that dispenses water from large jugs at the press of a button—no heavy lifting or tipping required.
Designed to fit standard 2.5-gallon glass jugs using the included food-grade intake tube and neck adapter. Verify your jug’s mouth/neck size. Jugs are sold separately.
Typically food-grade silicone tubing and stainless-steel outlet spout (or equivalent food-safe materials).
Yes—rechargeable via USB (charging cable usually included). A full charge commonly lasts several days of normal use; actual runtime varies by flow and frequency.
A steady stream suitable for filling glasses and bottles. If flow slows, recharge the unit or check that the intake tube is fully submerged and not kinked.
No. Use with cool or room-temperature, non-carbonated water only. Hot or fizzy liquids can damage the pump or cause leaks.
Rinse the intake tube and spout.
Attach the tube to the pump body.
Insert the tube into the jug, seat the pump/adapter on the neck, and press to start.
For first use, let it run a few seconds to prime.
Release the button and hold the spout over the cup for 1–2 seconds to let residual water clear. Some models include an auto-stop timer—use short presses for small pours.
Run warm water with a drop of mild soap through the pump, then flush with clean water. Periodically circulate a diluted white-vinegar solution, then rinse. Do not submerge the motor housing.
Yes—tubing can usually be trimmed to match jug height. Replace tubing periodically if it shows wear or odor.
The motor makes a soft hum. If it gets louder, recharge or check that the tube is fully submerged and not drawing air.
Often works with 1–5 gallon formats when the neck and depth match the adapter/tube. Confirm fit and trim tubing as needed.
Not recommended. Remove the pump, cap the jug, and pack the pump separately to avoid leaks and damage.
Keep the device dry; do not immerse the motor unit. Keep away from small children. Only use with potable water.
Typically the pump unit, USB charging cable, intake tube, and neck adapter. 2.5-gallon jugs are sold separately.
Policies vary by seller. Inspect on arrival; contact support promptly if anything is damaged or missing.