One 2.5-gallon Flower of Life glass jug, a stainless-steel spigot assembly (spigot, nut, and two food-grade silicone gaskets), and a reusable cap.

The jug is thick soda-lime (soda) glass, made in Italy.

Capacity is 2.5 gallons (≈9.5–10 L). When full, the jug weighs about 28 lb (≈12.7 kg).

Metal. The dispenser uses a stainless-steel spigot with food-grade silicone gaskets—no plastic in the flow path.

No. Use with cool or room-temperature liquids only. Soda-lime glass should not be exposed to boiling liquids or rapid temperature changes (thermal shock).

Yes, for typical short-term use (e.g., fruit-infused water, iced tea). Rinse after use. For long-term storage, plain water is best.

Possible, but sanitize thoroughly, avoid pressure buildup, and consider dedicating a separate vessel so flavors don’t carry over to drinking water.

Insert the spigot through the jug’s port with a silicone gasket on each side of the glass. Hand-tighten the rear nut until snug; do not overtighten. Fill with a little water to test for drips, then tighten in small increments as needed.

Confirm both gaskets are seated flat, the spigot is aligned straight, and the nut is evenly snug. If needed, disassemble, dry, and re-seat the gaskets before re-tightening.

A steady stream suitable for filling glasses. If flow seems slow, open the jug’s cap slightly during dispensing to allow air in.

Rinse daily. Hand-wash the jug with mild soap and a long bottle brush; air-dry upside down. Periodically soak the stainless-steel spigot in warm water with a little white vinegar, rinse, and dry before reinstalling.

Because of size and weight, hand-washing is recommended. If your dishwasher accommodates the jug, use a gentle cycle and secure it so it cannot move.

No. The pattern is molded on the outside of the glass, not printed or painted, so it will not fade. Avoid abrasive pads that could cause cosmetic scuffs on the exterior.

Avoid impacts and edges, don’t stack glass on glass, and protect the jug during transport. Prevent thermal shock: never move quickly between hot and cold.

Lift with two hands, keep it close to your body, and avoid twisting. Store at counter height to minimize lifting distance.

Yes—ensure the surface is level and can support at least 30 lb. Keep the spigot overhanging the edge enough to place a glass underneath.

For odors, soak briefly in warm water with a spoon of baking soda; rinse well. For mineral haze, use a diluted white-vinegar rinse, then rinse with water.

Yes. Glass, stainless steel, and silicone components are food-contact materials and BPA-free.

Rinse all parts, wash the jug and spigot components with mild soap, rinse thoroughly, air-dry, assemble, then run a small test fill to check for leaks.

Stop using the jug if you see cracks, chips, or deep scratches. For persistent cloudiness after a vinegar rinse, inspect closely and replace if needed.

Not recommended. If you must move it, keep the jug upright and use a padded carrier. The cap is for storage, not for sloshing during transport.

Policies vary by seller. Inspect on arrival, keep packaging until you confirm it’s intact, and contact support immediately if damage is found.